Privacy Policy

At Tirikala.Com, accessible from Tirikala.Com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Tirikala.Com and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities / Services and is valid for visitors /Customer to our website with regards to the information that they shared and/or collect in Tirikala.Com. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

When you use or access any of our Platforms, we may ask you to provide us with certain personal data, including but not limited to some or all of the following: your name, username, email address, telephone number, current and previous mailing addresses, credit or debit card or PayPal account information, payment address, other financial account number, tax identification number, or other government issued identification number (or a copy of your driver's license or other government issued identification card), date of birth, time of birth, birth location, gender, password, account preferences, and time zone. 

You may be asked for this information at various times when interacting with our Platforms or services, such as when registering to be a user of any of our services, when making a purchase through any of our Platforms, or when filling out a form or survey or participating in a promotion through our Platforms .

How we use your information

We use the information we collect in various ways, including to:Provide, operate, and maintain our website Improve, personalize, and expand our website Understand and analyze how you use our website Develop new products, services, features, and functionality Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes Send you emails Find and prevent fraud

Tirikala.Com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

HOW DO WE SECURE INFORMATION COLLECTED ABOUT YOU

We have implemented and follow technical and procedural measures (including encryption of certain information) intended to protect against unauthorized access and use of information collected in connection the use of our Platforms. HOWEVER, PLEASE NOTE WE CANNOT FULLY ELIMINATE THESE RISKS AS, DESPITE OUR BEST INTENTIONS, NO TECHNOLOGY IS COMPLETELY SECURE. OUR PLATFORMS ARE OPERATED ON SOFTWARE, HARDWARE, AND NETWORKS, ANY COMPONENT OF WHICH MAY, FROM TIME TO TIME, EXPERIENCE BREACHES OF SECURITY OR OTHER ISSUES BEYOND OUR CONTROL.

Accordingly we cannot guarantee that any information collected about you, whether during transmission or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others who do not have your authorization. Any such transmission or sharing of that information is done at your own risk.

You also play a role in protecting your personal information. Please do not share your user name or password with others. Cookies and Web Beacons

Tirikala.Com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Tirikala.Com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Tirikala.Com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Tirikala.Com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Tirikala.Com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Tirikala.Com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

LAW GOVERNS ANY DISPUTES REGARDING THIS PRIVACY POLICY

You agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the Tamilnadu India, without reference to the choice of law or conflicts of law principles thereof, and will be subject to the terms and limitations of the User Agreement or any other agreement we may have with you.

If any provision of this Privacy Policy is judged to be illegal, void or unenforceable due to applicable law or by order of a court of competent jurisdiction it shall be deemed deleted and the continuation in full force and effect of the remainder of the provisions will not be prejudiced.If you enter into a contract with us that requires, or contemplates, collecting, using, sharing, or securing information about you in a manner that is different than that which is described in this Privacy Policy, the terms of that contract will apply.Reschedule,Return and Cancellation

Return and Refund Policy for Tirikala

Tirikala work towards complete customer satisfaction and transparency ,However Tirikala we follow a very liberal policy and procedure for “Return, Reschedule and Cancellation of Products and services. Let us Discuss about Cancellation.

In an unlikely event of the customer expressing dissatisfaction with the authenticity or quality of the products purchased from Tirikala. We recommend you to contact our Support team for any Order cancellation request or questions/clarifications related to it. However, please note that: Purchased product should be returned to us within 10 days by customer’s own expense From there Order cancellation Process will be intiated.

Know Various Request and services Timelines

Tirkala .(We) request customer to inform any reschedule at least before 48 hours before the scheduled time which help us to act proactively.

• Requests for cancellation of item(s) - 3-5 business days
• Requests for cancellation of Pooja(s) - 3-5 business days
• Requests for cancellation of Schedule(s) - 1-2 business days
• Refund re-initiate - 7 - 10 business days
• Reschedule of service- 1-2 business day

*Only Applicable to Normal Time.

Let Discuss now on Return and Reschedule

Tirikala has created a simple policy keeping our customer’s best interests in mind under certain classification receive product back in its original condition without any damage, at customer own cost through courier.

Tirikala will under no circumstances be liable for a refund if the product is found tampered, damaged, or defective in any way when received by us. Products customized as per the customer’s requirements will not be exchanged .or refunded under any circumstances.

customer name/birth star has been missed out by mistake while performing Group Homas/Poojas, during special the event, that particular name can be accommodated in another Fire Lab/Pooja. Failing which, the customer can request for refund of the amount if he/she so wishes.

How do communication Happens ?

Nice to have a voice call else we only have a option to Write up..

We reserve the right to update or modify this Privacy Policy from time to time, with any such changes to be effective prospectively. Please visit this web page periodically so that you will be apprised of any such changes. Your continued use of any of our Platforms after any modification to this Privacy Policy will constitute your acceptance of such modification.